Return and Exchange Policy

  • We will accept returns for store credit within 7 days from when your order has been delivered. 
  • Store credit does not expire :) 
  • Custom name pieces and custom ring sizes are not returnable or exchangeable.
  • The returned item must be in its original condition and must be undamaged and unworn. 
  • Items need to be inspected before they can be accepted.
  • If the returned item does not meet our inspection guidelines, the return will not be processed. 
  • Jaime Feld Jewelers reserves the right to decide if the returned item is in its original condition. 
  • Shipping charges are non-refundable.
  • Jaime Feld Jewelers is not responsible for any lost or stolen packages.